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ACS Phone Calls

acs callsACS Phone Calls

Once ACS chooses to investigate a claim of child abuse or neglect they will try to contact you, the parent or guardian, by various means. An ACS caseworker may initially contact you by phone. The ACS caseworker will want to interview you on the phone. Do not answer any questions! Politely inform the ACS caseworker that you would prefer to answer any questions with your attorney present. You have the right to request an attorney for legal advice and ACS is aware of this right. The case worker may then become threatening. Do not become intimidated. Contact an ACS attorney to defend your rights! Do not answer the ACS workers questions since they do not record the conversation and ACS workers often misinterpret the facts you provide.

If you choose to provide information to an ACS caseworker, this will provide ACS with more opportunities to manufacture lies about you and your family. Always remain professional and defend your right to an attorney. If ACS has called you, call 917-519-8417 and retain us to speak on your behalf.

Areas we serve include:

  • Bath Beach
  • Bay Ridge
  • Bedford-Stuyvesant
  • Bensonhurst
  • Bergen Beach
  • Boerum Hill
  • Brighton Beach
  • Brooklyn Heights
  • Bushwick
  • Canarsie
  • Clinton Hill
  • Cobble Hill
  • Coney Island
  • Crown Heights
  • East Flatbush
  • Flatbush
  • Fort Greene
  • Fort Hamilton
  • Gowanus
  • Gravesend
  • Greenpoint
  • Greenwood Heights
  • Kensington
  • Lefferts Gardens
  • Marine Park
  • Midwood
  • Mill Basin
  • Prospect Heights
  • Park Slope
  • Red Hook
  • Sheepshead Bay
  • Williamsburg
  • Windsor Park